–THIS APPLICATION RECONCILES BOTH ASPECTS OF SCHEDULE MANAGEMENT:
– – The client’s request for service
– – The employee or the agent

–IN TWO DIFFERENT WAYS:
– – The assignments can be allocated manually
– – Q^t–Time & Resources can propose the best employee to perform a task according to the criteria set in the software

–RESULT:
– – Managing your employees’ schedules becomes so simple and effective!

–TASKS LIST
Provides key data on tasks to be assigned.
– – Tasks are grouped by categories
– – Includes following information: code, pricing or rate by criteria, taxes, expertise, etc.
– – Fully configurable by the administrator

–UNASSIGNED TASKS LIST
Lists all the tasks to be assigned according to urgency.
– – Linked to the recall list to quickly find the right employee to complete a task

–RECALL LIST
– – List of potential candidates to perform a task. Indicates scheduling conflicts.

–CASE OR ASSIGNMENT PLAN
Allows assigning a recurring task in the client’s schedule.
– – You can set a revaluation date

–EMPLOYEE FILE
Gives all the relevant information to hire or manage employees and to optimize tasks assignation.
– – Contact information and areas served
– – General information (academic training and training expiry dates, skills acquired, etc.)
> Calendar of availabilities (holidays, etc.)
> Valid trainings and skills (academic training and training expiry dates, skills acquired, etc.)
> Specific forms for task assignment (allergies, experience, transportation, etc.)
> Hourly rate
> All information relating to hiring or seniority
> Union information

–REPORTS
Many reports are available in only a few “clicks”:
– – Summary of tasks
– – Expired trainings
– – Inactive files
– – Travels over a set period
– – Appointments with issues
– – Care plan re-evaluation and revision
– – Untreated request
– – Etc.

–CLIENT FILES
Compiles all the clients details and contact information. The search function of similar files prevents duplications.
– – Address
– – General and demographic information (customer code, date of birth, gender, etc.)
– – Reference persons
– – Language of correspondence
– – Medical history (medication, deficiency, etc.)
– – Calendar of availabilities (holidays, etc.)
– – Definitions and service contract
– – Specific forms for service assignment (allergies, experience, sector, etc.)
– – Assistance plan, frequency of services, assigned funders list
– – Invoicing information/Invoicing project
– – Client’s schedule

–SCHEDULES
Gives access to employees’ and clients’ schedule and they are integrated to each other so you can go from one to another in one single “click”.
– – Complementary information on appointments appear on the employee’s schedule (keys, parking, required equipment, etc.)
– – Many features are available directly on the schedule page
– – RAMQ Integration
> Compiles payment requests to RAMQ and to keep track of them

–LOGBOOK
Compiles your appointments notes:
– – History of visits
– – Automatically puts dates and hour
– – Add your own categories (disciplinary notices, follow-ups, etc.)
– – Notes can be filtered by your research criteria (date, employee, client, etc.)
– – Follow-up reminders
– – Complaints
– – Attendance
– – Very flexible